Frequently Asked Questions

GIA, the Gemological Institute of America, is the industry’s most trusted independent diamond grading lab. Every natural diamond we sell comes with a GIA certificate confirming its exact cut, color, clarity, and carat weight, so you always know precisely what you’re purchasing.

We specialize in natural, GIA certified diamonds. We do not sell lab grown diamonds. Natural diamonds carry real geological history and hold long term value in a way lab grown stones have not.

Cut, Color, Clarity, and Carat. Cut has the biggest impact on brilliance, color and clarity affect how white and clean a diamond appears, and carat is simply the weight. We walk through all four with you at your appointment so you understand exactly what you’re comparing.

When clients ask which of the 4Cs (Cut, Color, Clarity and Carat) matters most, the definitive answer is always cut. While carat dictates size and color and clarity determine purity, cut is the single factor that determines a diamond’s brilliance, and overall beauty. Even a diamond with flawless clarity and pure colorless grading will appear dull and lifeless if it isn't cut with precision.

Carat measures weight, while size measures physical dimensions.

Carat Weight: A measure of mass (1 carat = 0.2 grams). It tells you how heavy the diamond is, not how big it looks.

Diamond Size: The physical surface area (measured in millimeters) that you actually see from above when the ring is on your hand.

Two diamonds with the exact same carat weight can look entirely different in size depending on their cut proportions(deep cuts hide weight underneath) and shape (elongated cuts like Ovals and Radiants appear larger on the finger).

When shopping, look at both the carat weight and the millimeter measurements to get the best visual impact.

Diamonds in the G, H, or I range appear bright white face-up once set, but cost far less than D, E, or F colorless stones.

Pro Tip by Setting Metal: White Gold / Platinum: Stick to G or H for a crisp, white look.

Yellow Gold / Rose Gold: You can comfortably choose a color grade of I or J diamond, as the warm metal naturally masks subtle undertones, giving you a beautiful look at a much better value.

Usually a combination of diamond size, color, cut quality, and metal choice. We’re happy to show you options across a range of budgets so you can see the difference in person.

We carry the area’s largest selection of engagement rings and loose diamonds in every shape. From timeless round solitaires to oval, cushion, emerald cut, and modern contemporary styles, from designers including Precision Set, JB Star, ArtCarved, Mark Patterson, and more. Alson Signature Collection, Artcarved, JB Star, Mark Patterson, and Precision Set.

Elongated shapes appear largest for their carat weight. They cover more visible surface area on the finger: Oval, Radiant, Pear, Elongated Cushion, Marquise and Emerald cut.

Yes. Bring us a photo, a sketch, or even just an idea, and our team can help you design a one-of-a-kind ring.

It begins with a personal consultation at our store where you’ll meet with one of our jewelry specialists to share your ideas, inspiration images, and budget. We then develop design concepts, present CAD renderings for your approval, and guide you through selecting the perfect GIA-certified natural diamond. Final craftsmanship is executed to the highest standards, with every detail reviewed before delivery.

White, yellow, and rose gold, as well as platinum, in a range of finishes and band styles.

Platinum: A naturally white metal that doesn’t fade or need replating. Denser and more durable, so it holds prongs/settings more securely over time. Develops a soft “patina” with wear and is more expensive than white gold.

White Gold: Made by mixing pure yellow gold with white alloys, then coated in rhodium for a bright finish. Over time, as the plating wears, subtle warm undertones show through, requiring quick rhodium re-plating every few years to restore its shine.

Bottom line: Platinum costs more upfront but requires less maintenance long-term; white gold is more affordable but needs periodic replating to stay bright white.

Yes, we regularly reset family diamonds and heirloom gemstones into new custom designs.

Most couples shop for wedding bands two to four months before the wedding, since bands may need sizing or if it’s a custom design.

No, but we’ll help you find a band that complements your engagement ring’s metal, style, and profile so they sit well together on your hand.

Yes, we carry a full selection of men’s bands in a range of metals and finishes.

Not at all. Our appointments are designed to be relaxed and informative first, so you can make a confident decision on your own timeline.

Yes, we offer convenient payment options, including interest-free financing for up to 12 months. With guidance from our team, you’ll be able to choose a payment plan that feels comfortable for you so you can focus on finding the perfect symbol of your commitment

Yes, feel free to take photos to help you remember your favorites or share with your partner.

Yes, our warranty includes complimentary lifetime cleaning, inspections, and the ongoing service your ring deserves to keep it looking as beautiful as the day you first wore it.

Bring it back any time. We handle resizing for rings purchased at Alson Jewelers, and we can advise on timing if you’re between sizes.

We recommend it. We offer full appraisal documentation on every purchase.

Bring it in right away. Our in-house team handles repairs and prong retipping to keep your ring secure.

We are a fourth generation family business founded in 1931.

We are located at 28149 Chagrin Blvd, in Woodmere, Ohio.

With nearly a century of experience, Alson Jewelers offers the area's largest engagement ring selection. All our diamonds are GIA certified natural diamonds, along with in-house custom design and repair. Every visit is private and pressure-free. From your first appointment through the final fitting, we are with you every step of the way.